Typically when the client orders the camera, it will take between 5 to 7 business days for delivery. We mention to them they should install by a certain date, usually about 10 to 15 business days.
However, this is entirely up to their scheduling with their staff member or a 3rd party. However we do have in our agreement that if it does not get set up in 30 days after receipt they need to send everything back to us.
We also have run into custom delays in certain countries. Even though we get it there within our time frame, customs can hold it for a lot longer. This is beyond our control and all we can do if that happens is be patient.
No one can use our equipment on any other network so custom sees our cameras as samples which also costs the client less in fees.